FAQ

Below FAQ are some common concerns of our clients before purchasing.
If you have other questions, please just send it to exodusprintedinteriors@gmail.com.

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  • General Questions
  • Design Questions
  • Printing and Materials
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  • Pricing and Payment
  • Shipping and Delivery
  • Maintenance and Care
  • Customer Support

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

General Questions

We are Exodus Printed Interiors, specializing in customized digitally printed wall coverings, offering unique designs tailored to your space, along with professional installation services.

We provide a variety of options, including vinyl, fabric, and non-woven wall coverings, all customizable with your own designs or selections from our extensive catalog.

You can place an order by contacting us directly via our website, email, or phone. Our team will guide you through the design and ordering process.

Design Questions

Absolutely! We encourage you to use your own images, designs, or logos. Our team will work with you to ensure they are suitable for printing.

We accept various file formats, including JPEG, PNG, PDF, and AI. For the best quality, high-resolution files (300 DPI or higher) are recommended.

Yes! Our design team is available to help you create a visually appealing wall covering that fits your style and space.

Printing and Materials

We use state-of-the-art digital printing technology to ensure vibrant colors and high-quality images. Each design is printed on the selected material using eco-friendly inks.

Yes, we prioritize sustainability by using eco-friendly inks and materials whenever possible. Our wall coverings are also low in VOCs, making them safe for indoor use.

Our wall coverings are designed to be durable and long-lasting, with resistance to fading, peeling, and damage from moisture, depending on the chosen material.

What is the difference between a PVC and a Non-Woven Wallpaper?

PVC Wallpaper, PVC is known as Polyvinyl chloride or in short vinyl. They are commonly embossed to give them a luxurious textural effect. These wallpapers are very durable which makes them easy to clean and maintain. As compared to non-woven for installation and removal, due to the properties of the material, they are much difficult to process.

Their main characteristics are very strong design and decorative wallpaper, also waterproof with strong water resistance.
They are also famous for their scratch protection and can be apply to various surfaces of walls.

Non-Woven Wallpaper materials are made from natural plant fiber refined, and equipped with high-quality natural wood. Hence, they are in fact a complete different level material as they are environment friendly natural items which give them a edge in the current technology. 

Non-woven main characteristics are breathable, lightweight, flexible and also very easy to install and remove from wall. As non-woven have a breathable edge, the wall beneath the wallpaper is protected from mildew growth. It also have an excellent heat and sound insulation which is applicable to any kind of room.

How long does PVC wall last? Generally, high-quality PVC panels can last anywhere from 20 to 30 years with proper installation and maintenance. However, there are several variables that can impact the longevity of PVC panels, including environmental conditions, installation quality, and maintenance practices.

Can non-woven wallpaper be used in a bathroom?

The short answer, in most cases, is yes, as FEATHR wallpapers are a breathable non-woven material which is great for use in a bathroom. What needs to be considered however, is whether there is a lot of water splashing in the area and whether the bathroom has good ventilation.

Installation Services

Yes, we provide professional installation services to ensure your wall covering is applied correctly and looks great.

Our installation team will assess your space, prepare the walls, and carefully install your wall covering, ensuring a smooth finish and proper alignment.

We recommend that walls be clean, smooth, and free of any existing wallpaper or peeling paint. Our team can advise you on any necessary preparations.

Pricing and Payment

Pricing is based on factors such as material choice, size, complexity of the design, and installation requirements. We provide detailed quotes after discussing your specific needs.

We accept various payment methods, including credit cards, bank transfers, and PayPal. Full payment or a deposit may be required prior to starting production.

Shipping and Delivery

The production time typically ranges from 2 to 4 weeks, depending on the complexity of the design and current workload. Installation scheduling will be arranged after delivery.

Yes, we offer shipping for wall coverings. Installation is usually local, but we can discuss options if you are outside our standard service area.

Maintenance and Care

For general maintenance, clean with a soft cloth or sponge and mild soap. Avoid harsh chemicals and scrubbing, which can damage the surface.

Our wall coverings are designed for long-term use. If you need to remove them, our team can assist with the process, but reinstallation may not be feasible without damage.

Customer Support

You can reach our customer support team via our website’s contact form, email, or phone. We’re here to assist you with any questions or concerns.

If you experience any issues, please contact us immediately. We’ll work to resolve the problem quickly and ensure your satisfaction.

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